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Mission Statement To be number one in profit, growth and customer service. The Vision of Lincoln Bank This is an exciting time for Lincoln Bank. We have recently entered new markets and have started our quest for a fresh new company culture. A culture that will foster and reward people for taking care of customer needs. This vision and value statement is about who we are, where we are headed and how you - as a valued Lincoln Bank Team member can help get us there and share in our collective success. We are now one of the largest locally owned banks in Central Indiana. Our heritage dates back to 1884 when Ladoga Federal Savings and Loan Association was formed. After several name changes and strategic bank acquisitions, we became Lincoln Bank in 2003. Currently our asset size is approximately $800 million. No matter how much we grow, we will all know our vision and share in the same values. We should be passionate about our values and share them with others. No matter what town we live in, or banking center that we work at, we all have critical roles for the success of our company. Our vision, to be the best bank in Indiana, with the best people, that has a loyal customer base< who recommends us to people that they know for any financial need. Banking is a people business, and we will continue to differentiate ourselves from other banks, by finding and keeping talented people who care about customer needs. We will continue to grow by providing exceptional customer service. We will build solid operational teams who support our sales staff to enable swift customer response time, and increase our customer satisfaction levels. We will have excellent compliance ratings and high levels of customer satisfaction. We will be recognized as a top performing bank in our peer group, with a well-rounded management team capable of successfully leading a high-performing bank. We will transform our traditional banking culture into a culture that is supported by a highly trained sales and service staff. We will recruit talented people who are motivated to provide outstanding customer service. The Values of Lincoln Bank We value people at Lincoln Bank. Every one of us plays an important role in the bank’s success. We are a team that values collaboration and feedback. This is what will make us better. We take ownership in what we do. We take care of customer needs without passing the buck, and follow through. We value our customers. We encourage their feedback and thank them for their business often, as they do have choices. We look for ways to create shareholder value. We run our bank as it was our own business. We value playtime, as we want this to be a truly different and fun place to work without comprising our integrity and focus on compliance and the many other rules we play by. We are all winners. We compete with other banks for the best deals and will win. We see every customer as an opportunity for a stronger, better relationship. We value family and the communities we serve. We value common sense, truth, trust, discretion, responsibility and reason. Lincoln Bank values our customers, employees, performance and our community.
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